AI Cert Prep
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Appendix · OpenAI

ChatGPT Feature & Plan Reference

Every ChatGPT feature named in the course material with when to use it, the plan matrix and pricing, context windows by plan, enterprise controls, data residency, education programmes and a build-vs-buy decision table.

This is the product reference for the non-developer OpenAI tracks — the ChatGPT features, plans and controls the courses assume you can name and place. Feature availability and rollout state change often and many features are plan-dependent or in beta; where that is the case it is flagged. Prices are USD as published in September 2026; re-verify on OpenAI’s plan pages before quoting them.

Feature reference

FeatureOne lineUse it when
Projects · shared projectsGroup chats, files and instructions in one workspaceRecurring work with shared context; collaborating on it
Skills (beta)Reusable capability packagesYou repeat a specialised task and want it packaged
PluginsExtend ChatGPT with added functionalityYou need a capability the base product lacks
Memory (expanded)Remembers preferences/facts across chats (memory with past chats “coming soon”)You want continuity without re-stating context
SearchAnswers grounded in current web resultsThe question needs fresh information
CanvasSide-by-side editing surface for docs and codeIterating on a long document or code with the model
File uploadsAttach documents/data for analysisWorking from your own files
Scheduled tasksRun a prompt on a scheduleRecurring reminders/reports
SitesPublish a site from ChatGPTStanding up a simple page quickly
Built-in browserBrowse within ChatGPTReading/interacting with live pages
Workspace agentsAgents operating inside the workspaceDelegating structured workspace tasks
Data analysisAnalyse data and produce chartsExploring a dataset
VisionUnderstand imagesThe input is a photo/screenshot/chart
Interactive apps · apps connecting to internal toolsApps inside ChatGPT, some reaching internal systemsTask-specific UIs, internal integrations
Excel / PowerPoint / Google Sheets extensionsChatGPT inside those toolsWorking directly in office documents
Company knowledgeAnswers grounded in your organisation’s contentInternal questions needing internal sources
Developer mode (beta)Advanced/developer-oriented controlsYou need lower-level control
Record modeCapture a sessionDocumenting or replaying work
GPTs (discover · create · share · workspace sharing)Custom, shareable assistantsA reusable, configured assistant for a defined job
Image generation (and with Thinking)Generate images, optionally with reasoningVisual output
Interactive tables and chartsManipulable data viewsPresenting/exploring structured results
Deep research (and apps for deep research)Multi-step researched reports with sourcesA question needing thorough, cited investigation
Study modeGuided, tutor-style learningLearning a topic step by step
Voice · voice with videoSpoken interaction, optionally with videoHands-free or conversational use
Code edits on macOSEdit code in local apps on macOSCoding on a Mac

Plan matrix

PlanPrice (published Sept 2026)Who it is for
Free$0Trying ChatGPT; basic access
GoEntry paid tierLight individual use above Free
PlusIndividual paid tierRegular individual use
ProHigher individual tier (Pro $100 / Pro $200 variants unlock GPT-6 Pro)Power users; heaviest individual usage
Business — standard seat$20/mo annual, $25 monthlyTeams (2–200 employees)
Business — premium seat$100/mo annual, $125 monthly; 5× usage, no 5-hour limitHeavy business users
EnterpriseCustom (credit-based or token-based)Large orgs needing controls and scale

Business is for organisations of 2–200 employees. Nonprofits get up to 75% off Business/Enterprise. The exact features per tier are rollout-dependent — confirm on the plan page before committing.

Context windows by plan

Context windows are plan-dependent, and the usable user-input share is smaller than the total because system instructions, memories and internal processing consume part of the window.

Model classBusinessEnterprise
GPT Instant (total)54K128K
GPT Reasoning (total)256K256K

Total is not your budget

The numbers above are total windows. Your prompt plus uploaded content competes with system instructions, memory and internal processing for that space, so plan for less than the headline figure. This is a frequent trap: a stem quoting the total window as the amount of text you can paste is overstating it.

Models in ChatGPT

GPT-5.6 Sol, GPT-5.6 Sol Pro, GPT-5.6 Terra, GPT-5.6 Luna and GPT-5 Thinking Mini are available; GPT-6 Pro (powered by GPT-6 Astra) is on Pro $100 / Pro $200 / Business / Enterprise. Legacy models remain available. See the model lineup for the API-side IDs and prices.

Enterprise security and admin controls

ControlDetail
IdentitySAML SSO, SCIM provisioning, RBAC, domain verification
KeysEKM (enterprise key management)
NetworkIP allowlisting
VisibilityAnalytics dashboard, Compliance API logs
DataNo training on business data by default
CertificationsSOC 2 Type 2; ISO 27001 / 27017 / 27018 / 27701 (Enterprise)
EncryptionTLS 1.2 in transit, AES-256 at rest

Data residency

Enterprise data residency is available in ten regions: US, EU, UK, JP, CA, KR, SG, IN, AU, UAE. Match the region to the regulatory requirement before rollout; residency is an Enterprise-level control.

Education and nonprofit programmes

  • ChatGPT for Teachers — free for verified U.S. K–12 educators through June 2027. The AFT partnership targets 400,000 K–12 educators.
  • ChatGPT Edu — the education plan for institutions.
  • ChatGPT Foundations for Teachers — a separate K–12 educator course (launched on Coursera, Dec 2025), distinct from the plans above. See the credential landscape for how the courses and credentials fit together.
  • Nonprofits — up to 75% off Business/Enterprise.

Decision table — prompt vs Project vs custom GPT vs workspace agent vs API

OptionBest whenNot when
A single promptOne-off task, no reuse, no shared contextYou will repeat it or others need it
ProjectRecurring work needing shared files/instructions/context, often collaborativeA single throwaway question
Custom GPTA reusable, configured assistant for a defined job, shareable across a workspaceDeep system integration or programmatic control
Workspace agentDelegating a structured, multi-step task inside the workspace with oversightSimple Q&A
API / Responses APIYou need programmatic control, integration into a product, custom orchestration or scaleThe work fits inside ChatGPT and no code is warranted
text
reuse & sharing rises ▲ integration & control rises ►
prompt → Project → custom GPT → workspace agent ───────────────► API
one-off shared reusable delegated task programmatic, embedded,
context assistant with oversight scaled

Worked choice — which surface for an internal policy assistant?

  1. Many colleagues, shared source documents, ongoing → not a one-off prompt. A Project holds the files and instructions; a custom GPT packages it as a named, shareable assistant. If answers must draw on internal content, enable company knowledge.
  2. Needs to act, not just answer (open tickets, update records) → a workspace agent with approvals, not a GPT.
  3. Needs to live inside another product or run at scale → the API (Responses API), not ChatGPT.
  4. Regulated data / residency → check the plan: Enterprise for data residency (one of ten regions), no training on business data by default.

Assessment signal

“Reusable, shareable assistant for a defined job” → custom GPT. “Shared files and context for recurring team work” → Project. “Delegate a multi-step task with oversight” → workspace agent. “Embed in our product / at scale / programmatic” → API. A stem quoting a total context window as the pasteable amount is testing the user-input-share caveat.

Key facts to memorise

  • Plans: Free · Go · Plus · Pro · Business (standard $20/$25, premium $100/$125 with 5× usage, 2–200 employees) · Enterprise (custom). Nonprofits up to 75% off.
  • Context windows are plan-dependent and the user-input share is smaller than the total (Instant 54K Business / 128K Enterprise; Reasoning 256K both).
  • Enterprise controls: SAML SSO, SCIM, EKM, RBAC, domain verification, IP allowlisting, Compliance API, no training on business data by default; SOC 2 Type 2 and ISO certifications.
  • Data residency in ten regions at Enterprise level.
  • Education: ChatGPT for Teachers free for verified U.S. K–12 through June 2027; ChatGPT Edu; AFT targets 400,000 educators.
  • Decision order for reach/reuse: prompt → Project → custom GPT → workspace agent → API.

Last updated Sep 18, 2026